Sectors

GDPR for SaaS

Manage GDPR for SaaS with practical support covering product data flows, customer information, integrations, suppliers, privacy by design and wider data protection governance.

Two developers working on code at monitors

Data Protection for Software and Tech Companies

SaaS businesses can process personal data across applications, infrastructure, customer accounts, integrations and third-party platforms. Our GDPR for SaaS support helps organisations understand how data protection applies to products and services throughout their lifecycle. We review your SaaS product, data flows, integrations, suppliers and operational processes to understand how personal data is collected, processed and shared.

Our GDPR for SaaS approach identifies privacy risks and compliance gaps and supports appropriate controls and data protection by design. The focus is on privacy controls that can evolve with products, integrations and technology, while remaining understandable to product and operational teams.

How we help

Our services for SaaS and technology companies

In SaaS and technology, personal data carries particular regulatory sensitivity, from the volume and type of data processed to the expectations of the people it belongs to. We provide data protection compliance consulting tailored to those realities, combining expert-level knowledge of data protection law with practical, sector-aware advice on policy, training, incident management and regulatory risk. Whether you need a compliance framework built from scratch or an existing one reviewed and strengthened, we help SaaS and technology companies meet their obligations with confidence and put data protection into practice.

Technology team working at computers in a bright office

GDPR Compliance for SaaS Businesses

GDPR compliance SaaS considerations can arise during product development, procurement, implementation and customer use. We help identify relevant processing, assess privacy risks and establish practical controls without applying unnecessary complexity.

Our support can cover product data flows, privacy by design, DPIAs, vendor assessments, customer data, integrations, documentation, risk management and AI-related processing. We can also address specific GDPR compliance SaaS and SaaS and GDPR considerations.

SaaS and GDPR Governance

SaaS and GDPR governance should connect privacy with product and operational decision-making. We support DPIAs, risk assessments, data mapping, documentation and data protection by design, helping technology teams build sustainable privacy practices.

Privacy Across SaaS Products and Integrations

Our GDPR for SaaS support is suitable for SaaS providers, technology companies and digital businesses processing customer, user or employee personal data.

Building GDPR into Technology Operations

We understand that SaaS and GDPR considerations need to work alongside products, integrations and constantly changing technology environments. Our approach focuses on practical privacy controls that can support both product development and business operations.

From our experience

Email tracking and consent for a marketing platform

A Canadian email marketing platform needed to meet EEA consent requirements for tracking pixels in emails. Working alongside external legal counsel, our team completed a DPIA covering the risks of the tracking data and the safeguards for transferring data from the EEA to its data centre in the USA.

Read more →

GDPR for SaaS FAQs

What is GDPR for SaaS?–

GDPR for SaaS covers data protection considerations for software businesses processing personal data through applications, services and related systems.

GDPR compliance SaaS work can include data mapping, privacy by design, DPIAs, customer data, integrations, suppliers and governance.

SaaS and GDPR considerations should be built into product development, implementation, contracts, processing activities and ongoing governance.

Why Pathway 2 Privacy

Why organisations choose us

Senior expertise

You work directly with an experienced data protection consultant, not a junior team. The person who scopes your project is the person who delivers it.

Clear communication

We explain what the law requires, what it means for you and what to do next, in plain English.

Practical, proportionate advice

We focus on what matters for your organisation: risk-based recommendations and documents your team will actually use.

Tailored to your organisation

We shape our work around your size, sector, systems and appetite for risk.

No charge · no obligation

Not sure this is the right place to start?

The free review tells you where you stand across the whole organisation, and what's worth doing first. It's the same starting point for every engagement we run.