GDPR for Real Estate and Estate Agents
Practical GDPR support for estate agents, letting agents and property managers, covering buyer, seller, tenant and landlord data across every stage of a property transaction.
GDPR for Estate Agents
Estate and letting agents handle a wide range of personal data, from applicant enquiries and viewing records to identity documents, referencing and financial information. We help agencies understand their GDPR obligations and build practical processes around the data they collect at each stage.
That includes clear privacy information for buyers, sellers, tenants and landlords, lawful bases for marketing and follow-up, and sensible retention periods once a transaction or tenancy ends.
Our services for estate agents and property managers
In real estate, personal data carries particular regulatory sensitivity, from the volume and type of data processed to the expectations of the people it belongs to. We provide data protection compliance consulting tailored to those realities, combining expert-level knowledge of data protection law with practical, sector-aware advice on policy, training, incident management and regulatory risk. Whether you need a compliance framework built from scratch or an existing one reviewed and strengthened, we help estate agents and property managers meet their obligations with confidence and put data protection into practice.
Real Estate Data Protection in Practice
Property transactions involve many parties, including solicitors, mortgage brokers, referencing agencies, contractors and property portals. Our GDPR real estate support helps you map where personal data goes, agree who is responsible for what and put appropriate contracts and checks in place.
We can also help with identity and anti-money laundering records, which are needed for legal obligations but still have to be kept securely and only for as long as required.
Practical Privacy for Agencies and Property Managers
Data protection works best when it fits how your branches and teams actually operate. We help agencies set out clear responsibilities, respond to subject access requests from applicants and tenants, and train staff on everyday issues such as sharing keys, forwarding documents and using personal devices.
The result is a compliance framework your team can follow without slowing down the business.
Tenant and Applicant Data
Letting and property management involve sensitive information about tenants, guarantors and applicants. We help you collect only what you need, protect it properly and delete it on a schedule you can explain.
Marketing and Property Portals
Property alerts, valuations and follow-up calls need the right basis and clear opt-outs. We review your marketing and portal arrangements so they respect individuals' choices and the Privacy and Electronic Communications Regulations (PECR).
GDPR for Estate Agents FAQs
GDPR for estate agents covers how agencies collect, use, share and retain personal data about buyers, sellers, tenants, landlords and applicants, including identity documents, referencing information and marketing preferences.
Estate agents should keep personal data only as long as it is needed for the purpose it was collected for. Some records, such as anti-money laundering checks, have retention periods set by law, so a documented retention schedule helps you keep what you must and delete the rest.
Why organisations choose us
Senior expertise
You work directly with an experienced data protection consultant, not a junior team. The person who scopes your project is the person who delivers it.
Clear communication
We explain what the law requires, what it means for you and what to do next, in plain English.
Practical, proportionate advice
We focus on what matters for your organisation: risk-based recommendations and documents your team will actually use.
Tailored to your organisation
We shape our work around your size, sector, systems and appetite for risk.
Not sure this is the right place to start?
The free review tells you where you stand across the whole organisation, and what's worth doing first. It's the same starting point for every engagement we run.